Compensation for Server Instabilities
26/08/2020 17:53:32
Greetings Nevarethians
We are well aware of the server instabilities that occurred to our servers over this past week. We are continuously working towards improving the stability of our servers. We appreciate all those who voiced their concerns regarding the issue and appreciate your continued patience and support. Please let us know if you come across any new bugs. Our Discord channel, tickets, and forum are great platforms to report any issues. Our team is continuing to work to improve the situation, and your support is really important to us. As a thank you for your support and patience, we will be compensating the following:
Compensation:
1. The Anniversary event period has been extended till October 6th
2. Premium Service Purchase Extended by 30 days if purchased between July 27th - August 26th, 2020.
3. 14 days of Platinum Service: for all active users with character over level 100 that has logged in from August 1st - August 26th, 2020.
Note: If you qualify for #2 and #3, you will receive the extension first, then the platinum service. No action is needed from players, as the activation is automatic.
Thank you.
The CABAL Team